Unable to enter load game screen, as well as unable to save game

8 votes

I am unable to click into the 'load game' button. Nor am I able to click 'start' on begin a conquest. This happened after playing conquest, then suddenly I was unable to exit the game. Once force quitting the game and reopening, I was unable to open the load game screen. Also, all the settings I had previously changed were reverted back to the default. I'm able to start a Battle for Arakis, but once in the game I am also unable to save. Clicking does nothing.
Tried screenshotting in the process of clicking the buttons, which are highlighted and are registering the selection, but not entering the respective menus.
Unable to provide Map seed and size, as I can't even go into the save it occurred in.
Unable to reproduce as it is ongoing and game-breaking.
I am going to uninstall, but wanted to provide all the info I could.
Good luck from one dev to another :)
https://drive.google.com/drive/folders/1aJaz9yXCxodrzSW31jrOpmOo4Ezfkm7a?usp=sharing

Dev Noted Suggested by: Morgan Fulbright (27 Jun, '23) • Upvoted: 28 Apr • Comments: 8

Comments: 8

27 Jun, '23
Morgan Fulbright
Update: Uninstalling did fix the issue, I'm now able to enter the load game screen with my previous saves intact
04 Oct, '23
Fred
Same thing happened to me and nothing seems to fix it, Playing as atreides on conquest.

Also cant save or load in any other new game i start.
06 Oct, '23
Fred
Have tried uninstalling a few times and still nothing fixing it, also not able to start any more conquest games but the other 2 modes start fine. I also noticed the multiplayer button doesnt do anything now either just like the load/save button.
2
09 Oct, '23
Etienne Admin
Could you give me your Steam ID so I can look into our logs to see if we received the error?
09 Oct, '23
Etienne Admin
Could you also send us the last save that worked for you?

Have a good day
Click to enlarge

24 Oct, '23
ordos_fedykan
Found recently with the game that my ability to Load Game, open a new conquest, or play multiplayer.... all those fun,tions don't seem to work for me at this moment. Going to try "saving a game and restart game afterwards", then try the uninstall/install function, and hope I can get this game running again.
08 Dec, '23
EPIC
Hello dear support
same thing for me. Nothing happens when "Load a game" or "Save a game". Uninstall, reinstall. Nothing changed.
How may I help you helping me ? ;-) Tx !
15 Feb
Mattdini
After purchasing and installing this game onto my PC through Steam, I enjoyed ~160 hours of play without any issues, until yesterday my game crashed for the first time, during a Conquest mission.
After restarting the game, clicking the Multiplayer option on the opening screen does nothing.
The Single Player option opens, but clicking "Load Game" does nothing.
Clicking New Game (Conquest) and selecting a house works, but then clicking START, regardless of the selected house, does nothing.
New Skirmish and Kanly Duel games begin as expected, but during these games, opening the menu and clicking Save and Load Game options both do nothing.

Attempting to rectify this problem, I first verified the integrity of game files, and "All 712 files successfully validated."
I uninstalled and reinstalled the game at least three times, but nothing has changed.
I checked that my drivers are updated, and confirmed that they are up to date.

Please assist.